PRIVACY POLICY

Last Updated: 07/26/2026

OC Car Audio ("OC Car Audio," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and process information when you interact with our website, contact us, schedule services, or communicate with us, including through SMS messaging.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Business Identity

Legal Business Name:

OC Car Audio

All communications, consent records, and privacy practices reflect this business entity.

2. Information We Collect

We may collect personal information you voluntarily provide, including:

Name

Phone number

Email address

Vehicle information

Appointment details

Service requests

Form submissions

Customer communications

We may also automatically collect limited non-personal information, including:

Browser type

Device information

IP address

Website usage information

This information helps us operate our website, improve our services, maintain security, and analyze website performance.

3. How We Use Your Information

We use your information to:

Schedule appointments

Respond to inquiries

Provide installation and service updates

Send appointment confirmations and reminders

Communicate regarding your vehicle or requested services

Improve our website and customer experience

Maintain security and prevent fraud

Comply with applicable laws

We only use personal information for the purposes for which it was collected.

4. SMS Communications

4.1 Consent

If you choose to receive text messages from OC Car Audio, you consent to receive SMS communications regarding:

Appointment confirmations

Appointment reminders

Service updates

Responses to customer inquiries

Customer support communications

Consent is voluntary and is not required to purchase products or services.

4.2 Message Frequency

Message frequency varies depending on your interaction with us.

4.3 Message & Data Rates

Message and data rates may apply according to your wireless carrier's plan.

4.4 Opt-Out

You may opt out at any time by replying STOP to any SMS message.

After opting out, you will no longer receive text messages unless you provide new consent.

4.5 Help

Reply HELP for assistance or contact us directly using the information listed below.

4.6 Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

5. Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers performing business functions on our behalf, such as appointment scheduling, customer support, or messaging delivery. SMS consent and opt-in information will never be sold or shared with third parties for marketing purposes.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Enhance user experience

Monitor website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee complete security, we take appropriate measures to safeguard your information.

8. Data Retention

We retain personal information only as long as necessary to:

Provide requested services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce our agreements

9. Third-Party Services

Our website and business may utilize trusted third-party service providers for functions such as:

Website hosting

Appointment scheduling

Analytics

SMS messaging

Payment processing (if applicable)

These providers maintain their own privacy practices and policies.

10. Your Rights

Depending on applicable law, you may request to:

Access your personal information

Correct inaccurate information

Request deletion of personal information (subject to legal obligations)

Requests may be submitted using the contact information below.

11. Children's Privacy

Our website and services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.

13. Contact Information

OC Car Audio

Phone: (706) 543-6399

Email: [email protected]

Website: OCcarAudio.com